Privacy Policy
Last updated: February 6, 2026
1. Introduction
Welcome to Lovomy ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address when you create an account
- Payment information when you purchase premium templates
- Content you create on our platform (love notes, messages)
- Communication preferences
Automatically Collected Information
When you access our services, we automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
4. Information Sharing
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
- Legal Requirements: If required by law or to respond to legal process
- Protection: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legal purposes.
7. Your Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at support@lovomy.com.
8. Cookies
We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
9. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@lovomy.com